Privacy Policy

TrueBrain is committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data. By using our website or services, you agree to the terms outlined in this policy.
Information We Collect
  • Personal Information: When you fill out forms on our website, book a screening, or contact us, we may collect personal details such as your name, email address, phone number, and any other information you choose to provide.
  • Health Information: As part of our services, we may collect information related to your cognitive health to provide you with personalized reports and recommendations.
  • Usage Data: We automatically collect data on how you interact with our website, including IP address, browser type, and browsing behavior. This helps us improve our website and services.
How We Use Your Information
  • Service Provision: To schedule and conduct ERP screenings, provide personalized cognitive health reports, and communicate with you regarding your appointments or inquiries.
  • Improvement: To enhance our website, services, and user experience by analyzing usage patterns.
  • Marketing: With your consent, we may send you updates, newsletters, or promotional offers related to brain health and our services. You can opt-out of these communications at any time.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted partners or service providers who assist us in operating our website, conducting business, or providing services to you, under strict confidentiality agreements.
Security of Your Information
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
Your Rights
You have the right to access, update, or delete your personal information at any time. If you wish to exercise any of these rights, please contact us using the information provided below.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Any changes will be posted on this page, and we encourage you to review this policy regularly.